Help & Support
Find answers to your questions about PickupPro
Frequently Asked Questions
Getting Started
Click the "Sign Up" button and follow the prompts to create your account. You can use your email or social media accounts.
Yes! PickupPro is free to browse and join games. Some premium features may be available for a fee.
Use the search bar or click "Find Games Near Me" to see pickup games in your area. You can filter by sport, skill level, and time.
Joining Games
You'll be added to the game roster and the host will confirm your spot. You'll receive a confirmation email with game details.
Yes, you can cancel up to 2 hours before the game starts. Please be respectful of the host's time.
You can join the waitlist and will be notified if a spot opens up.
Hosting Games
Go to the "Host" section and fill out the game details including sport, date, time, location, and player limits.
PickupPro tracks reliability scores. Players with multiple no-shows may be suspended from the platform.
Yes, you can set a cost per player when creating your game. PickupPro handles payments securely.
Community & Safety
We verify user identities, monitor for inappropriate behavior, and have a reporting system to address concerns.
Use the report feature in the app or contact our support team. We take safety seriously.
Players must be 13+ to use PickupPro. Players under 18 should have parental consent.
Still Need Help?
Can't find what you're looking for? Our support team is here to help.
Contact Support